Hi All,
The Nokia Customer care is worst cust care in d world.
But still i dont know why i purchased the N series phone after knowing so many problems in the phones.
And I regret today for that. I started Nokia with 3315. It was the best phone. I took 8250, 2100, 1110, 1100, 6610i, 6600, 3250, N72.
I found problems in 2100, 1110, 6600, and in N72.
Everytime I complaint about anything to nokia with the bills and under warranty period they have only answer that Sir, This is water logging problem. I said i have laminated the phone completely from the very first day how can it be the water logging problem. They said sir water can go from charger port from speaker port. What rubbish. I said that if there could be any water issue atleast I should have knowledge about that and I am sure that I even have not touched the phone with wet hands, How it can be like this? They said sir this is the only reason. And after that the next reply was you need to change keypad which will cost you 950 Rupees 750 rupees or whatever the cost is.
Even with 2100 I replaed the keypad I got the phone from the executive's hand and checked the problem was same, the keys were not working properly. Wow What a great bluff this is. I have been charged 750 Rs for the replacement of keypad. Now the great answer from their side Sir the problem is now with the PCB of the phone means they want to replace the whole circuit of the phone. Another Bluff. Now you are saying that the problem is with this fucking PCB then why did you told me to replace the keypad and charged me for that. I threw the phone there on the floor and it got cracked kicked it towards the door and came out from there. After that I purchased Sony Ericsson. Wow what a great experience it was. There was no complaint in the phone till the time I had that for 1 year time. Again after that I dont know Why I keep going purchasing Nokia phone.
The last and worst incident is with N72. The phone's key were not working properly. pressing 3 was displaying 7. pressing c (cancel) was launching Music player and bla vbla. I report the issue to Nokia and the answer was evergreen the same. And this time it was 950 Rs. I asked to show me how it was water damaged. What they did they deassembled the phone showed mw the keypad and said see there are some water signs on your phone's keypad. I touched them and rubbed and said this is the dust only and having a phone for 9 months period in India can cause some dust inside the phone. They said straight foreward Sir You have to replace it. We can not do anything else. I returned with my phone. I did not give the phone for repair. After that phone stopped working atall. There is only one WHITE SCREEN and nothing to display. and now the phone is in the garbage of my house. I am using Sony P1i now. and I am fully satisfied with the phone.
Nokia Sucks.
Rohit Kumar
9818018858
0 comments