Hello Sir,
My name is Srijanee Sen Sharma and I am from Kolkata. I had purchased a Nokia N72 on 9th October'07.Within 3 months, the headset was not working, and the memory card was also non functional. I went to the Nokia customer care center and lodged a complaint on 9th January'08.They took away the faulty headset and the memory card, gave me, two different job sheets and asked me to come back 15days later for the headset and around 1 month later for the memory card.
Its 2 months since then, I've been calling the nokia customer care every day (The complain numbers are:1-1uul5n and 2-2uul5n for the memory card and the headset respectively) and also visiting the care center every other day for getting back my stuff, but to no avail...
I am frustrated to the limit, and don't know what to do next.
I want to sue Nokia for all the harrassments.
Please let me know the next course of action.
Thanking you in advance,
Yours faithfully,
Srijanee Sen Sharma
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