I my name is ashish grover, i had purchased a nokia n73 music edition from one of the nokia priority dealers (Aggarwal sales corp sector 34 chandigarh)
but i am sorry to say that the kind of product quality nokia claims .. the product does not deliver even half of that,
the product that i purchased turned out to be faulty, it had a fatal problem of restarting during a call, during a call the phone switches it self off and then after a gap of few seconds switches itself on...
I went to the nokia care center (Electra sector 35 chandigarh)... they reloaded the software and handed back the phone to me... the reason 'virus'... i came back thinking it to be a virus prob... That same day it restarted during a call again (i had not loaded any thing in it .. even the tones were default and memory card formatted)
i again handed back to nokia care... they did mechanical repair of the phone... handed me back... again the same day it restarted during a call.i paid 150 rs to my service provider to get the sim card replaced thinking it to be a sim prob... but no avail...
i came to them the next day... they said that they will have to send the phone to their head office... it will take 15 days... i deposited the phone... for 15 days my phone was with nokia .. today on 23rd april... i got my phone back... with the same problem... THE PROBLEM IS THE SAME..today too the phone restarted itself during a call and that too when the nokia customer care executive was inspecting the phone before handing it over to me... yet they tried to hush up the matter and asked me to take the phone home today and deposit back tomorrow.
now the firmware has been reloaded twice and the phone has gone to nokia centre for almost 20 days... what do i do...
I have purchased this phone on 1st april. and till date it has not been a single day when i have used this phone to the fullest... it is always annoying and irritating to see important calls drop...
I am working in an organization with a total strength of 1300 people and i will make sure that no one buys nokia...
as i have no other choice... i need to go to nokia care center again...
Ashish
099141 41422
CHANDIGARH
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