The Manager
Nokia Care
Dear Sir,
I have the problem in my new Nokia N-73 Music Edition which i purchase on 25/12, this phone restart when i calling or recive any call. I am Submitted this phone in Tudor Airlink Systems, Meerut four times which job sheet no. is ..
036343506/080307/24 (2 times on this job sheet number) (Recived evry time after one week)
036343506/080421/90 (Recived after ten days)
036343506/080503/106 (2 Time on this number)
Care center exucative written mannualy on this jobsheet and say cal after 1 week.
After one week when i call the center he saying that this phone is tampered, i was shocked, how can this possible, and on which jobesheet he saying phone tampered i check this job sheet status on internet and i check that phone is repaird and jobsheet status is closed...
now i cant understand the service lavel of nokia care
why company not check my phone is tampered in first or seciond time why he say in fourth time, now i am thinking about to go consumer fourm with the record of jobsheet taken
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