To,
The senior manager,
NOKIA CARE,
INDIA
Respected Sir,
I (virat Kathuria) mobile no.9873030117 bought a nokia N73 music edition GSM handset from one of your dealers on06/08.As I was told that it has a warranty of 12 Months (1 year). After 5 months a problem was there suddenly the incoming audio quality became very poor. I got it checked with NET DOT SOLUTIONS, WZ 200BAJAJ TOWER, JAIL ROAD NEW DELHI.(nokia care office)
After checking the set they told me that it will be repaired UNDER WARRANTY &gave me a job sheet for the hanset no.113433527/09011/48 DATED 14 JAN.WARANTY REF.NO.APAINY151844510. Since then they are lingerging on the complaint with one lame excuse or the other.they dont attend the phone if at all they do. just never reply back.
NOW I AM FED UP WITH ALL THIS SO I AM LOOKING FORWARD TO YOU PLEASE HELP .
OR ELSE I HAVE NO OTHER OPTION BUT TO GO TO THE CONSUMER COURT.
looking forward to yuor reply immediately.
Thanking You. DATE :10/02
VIRAT
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