My Job Sheet No : 11070
I had purchased Nokia N81 at the Mobile Store at Kodambakkam on 05/08. The warranty period is for one year. I am facing problem with my mobile like, the keypad is not working, volume key is not working, the volume sound is very low. I had given my mobile for service at Nokia Care [Raksha Impex] on 28.04.2009. I was been told that they would give my mobile within 2 days. I called on 04/05/09 @ 044 42057550 to the service centre to know the status about my mobile Nokia N81. They said i could collect it on 05/05. When i called today [05/05/09] they told me today is an official holiday and only the back end is working, hence i could collect my mobile on 06/05/09. I am not interested to collect the same mobile. I request you to kindly replace me a new mobile with immediate effect.
Please revert for my query.
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