I have N81 which has been troubling me for the past two months due to some keypad problems. I went to nokia care in tanjore to check my mobile. they kept my mobile for one day and a night and then they gave back my mobile after updating the OS.. Then the problem seemed to stop temporarily for three days. Since i couldn't manage with that mobile i gave the mobile to nokia care in trichy. They checked my warranty and told me that the UI module is the problem and the spare was not available then so they told me to call me back. They never have caled me till I called them this morning.when i called them this morning they told me that the spare is available and hence I can come and service the mobile. I went there and gave the mobile to them. here comes the problem. After checking the mobile they told me that there are some traces of water in the mobile, which they never even noticed in the last time since they didn't even open the mobile. They told that they never have opened my mobile when i gave them before because it's the rule for them that they should not open the mobile when the spare is not available. I cannot even understand that how can they confirm that the UI has problem without opening my mobile. When i kept arguing about this they told me that I cannot prove the fact I went to that service center last time since I dont have the job sheet which they never provide me. Now they have cancelled my warranty. I want to file a complaint against these irresponsible persons who're making the name of NOKIA go down.
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