To
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia E81 set Batch no. 356994017053111
We are shocked to bring to your knowledge that we have purchased the above-noted set which is infested with certain technical problems. And for sanme I gave to at your Nokia Care/Prime Mall, Irla, Vileparle (West), Mumbai400 056. But I didnt satify by your work as I paid Rs.1750.00 for sucgh small problem that only C button not working but after repaiered by you I face another problem then again gave for solve it but again face new problem that my voice not heard w/o speacker phone. The phone also hangs. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
For Atul Shah
M-09821634214
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