I have given my cellphone N-82 for repairing at one of the Nokia Care centre named as Bohra Communication, Shahibaug Ahmedabad in January. At this point of time the Product was under warranty and which was to exprire by 6th of February. There was a problem in flash light of camera which was on continious without any reason whatsoever. They return me cellphone first two times saying that there is the cellphone is repaired and the problem is over. Third time when i gave phone to that service centre they said me that they will send it to Delhi Nokia Care centre for repairing work done. Rather sending it to Delhi they kept cellphone with them, used the phone for their own purpose and returned to me within four day of time given for service 3rd time saying there is no defect in the phone and the problem matter is solved. The fact is that during the period of third service when they used for their own purpose saying to us that they will send to to Delhi Nokia Care, they have neither sent to Delhi nor repaired at their own Service center at Shahibaug, Ahmedabad. Apart from that they have broken the LCD Screen of the Cellphone and they are not accepting that they have broken the LCD Screen which costs around about Rs. 3, 000/-. Now, Please take some strict action against such Nokia Service Centre and make it possible for me get my repaired my cellphone with above problems.
Product Details are as follows :
Company Name: Nokia India Pvt. Ltd.
Cellphone Model No. : N-82
ESN/IMEI no. 358984010799230
Job Sheet No. 135434038/090216/16 (3rd Job Sheet)
Date of Service Job Sheet : 16th of February (3rd Job Sheet)
Service Centre details :
Bohra Communication
F/8, Mallinath Complex, Opp. Sujata Flat, Above Oriental Bank of Commerce, Shahibaug,
Ahmedabad - Gujarat. 380 004.
ASC No. 135_434038
Contact No. : 079 22861275
Email: [email protected]
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