My name is Sanjiv Shyam, I am from Chandan-nagar, jorhat, Assam. I bought a Nokia N91 on 23 June. In my mobile always handsfree icon is shown in the screen and I have to talk in handsfree without it i cant receive any call this is my actual problem of my mobile. So i had given my mobile in jorhat nokia servicing center for reparing on 17 June it was under warrenty period, They send the mobile to guwahati for repairing. I made regular enquire for my mobile but after 2months they told me that they cant repair my mobile so they will replace it with a nokia N73 and on 21 August They gave me a Nokia N73 with 2GB memory card but they did not gave any battery and my old battery does not fit in N73.They told me to buy the battery so at that time they cannot check the mobile. On 25th August I bought the battery for the N73 but when i switch on the mobile the same problem of my N91 occoured so next day on 26 August again i gave the mobile to the Servicing center and Today 12 september when i went to enquire about the mobile then they told me that i have to pay them Rs.1200 for reparing the mobile, but they told me earlier that i have a online warrenty from August to August. So please help me out of this problem the people of the Nokia Servicing Center of Jorhat now does not give any importance to my problem they try to neglect my problem. For reference i am giving my Jobsheet number Of the two mobile Phone one is N91 and the other is N73.
N91 Jobsheet no:-26472 (N91)
Date:- 17/June
IMEI No:-352769010120198
Product Code:-0549481
N73 Jobsheet no:-162343506/080826/24
Date:-26/August
IMEI No:-355718020333462
Product Code:- 0543843
And my contact No is 919864251220
919864250310
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