I purchase mobile phone of Nokia, Model N93 (black) (IMEI No. 351871010186178), from electro world, G-1 (Savitri market), Sec-18, Noida (U.P) 01 in April with bill. The mobile was having the problem of frequent hanging and/or some keys just would not work. besides, the zoom of the camera was malfunctioning. The mobile was under warranty and hence deposited with Nokia Care, Sec-2 Noida (U.P) 01 for repair vide their jobsheet no. 1200193930 dated 10th Aug. The mobile has been lost by the nokia care (their engineer has certified on the jobsheet) and they tried to handover the old set of somebody else to me which was turned down. They were told to return my original handset. For past 4 months, nobody at nokia care is listening. It seems that I will have to address the problem to consumer protection forum to get back my original set with original warranty enhanced by 4 months or the period of delay due to negligence of nokia care.
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