Dear Sir,
With reference to above i would like to share that I purchased the premier model from NOKIA- Hot spots, Indra Nagar, Lucknow this model on 27/10 and after 3-4 month i started experiencing the problem of battery getting discharged automatically and the handset was getting heated very high. Some times it was difficult to hold it on the hand itself. This wass not during teh telephonic disucssion. It used to happen any time and number of times in a day. I went to service center- NOKIA CARE and iw as told there is some short circuit in side the handest and will be repaired. The hanset was taken and given after 3 days and found that still after 7 days time i experined sim ilar problem.
After 10 days again i saw that handset display goes off after sliding it or by presssing any key on the handset. Again i approached today and the NOKIA care has taken the handset and asked me to wait for 15-20 days time without any standby too as it has to go to Delhi.
This is not at all acceptable that after purchasing the N95 series of phone and by spending more than 25000/- the customer has to run from pillar to post to get his aissue addressed and then he he gets only assurance. This is creating a dent on the image of gaint company like nOKIA. In this scenario I request the NOKIA Management and senior members to understand the pain and take a step forward in getting me the hanset replacment ASAP.
Regards,
Vijay Dixit
9919003195
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