Dear Sir/ Madam
One year back I purchased a Nokia Phone 3230 on the First Day It became blank display I requested them to change the set but they did not. After one year another problem occurred with the set that cost nearly 450 - 600 rupees. I submitted the set at Behala Nokia Care on 31.01.2008 they told me I will get back my set within 7 days. But in the mean time they have damaged the Display section again till today they are not in a position to repair the set nor they are arranging something to get back my set in a proper way and in a proper manner. Last two days back they (behala Nokia Care Centre at Kolkata) informed me that they can return the set but they will not take care of the "blank display problem" that means the display will be blank or no display within even seven days.
I contact so many times at Bangalore to solve the problem. And they did not take any care of that. One more point is that they tampered in the receipt writing by their own handwriting using another ink. They are trying to return the set with a Blank Display problem which was not occurred by me and also the problem is not rectifiable by others and if it is rectifiable then it will make a high cost.
Now my appeal is to you that the problem which is not occurred by me why and how I should pay for that.
I will also send the last letter which I sent to them along with the Original and tampering receipt for your kind perusal.
Hirak Chatterjee
9836369689
15/8, Biren Roy Road (EAst)
Kolkata - 700 008
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