I am a Senior citizen lady i purchased ticket from SAS NAGAR (MOHALI) for 2058 Dn JANSHATABDI Express For NEW DELHI & Paid Rs .60-00 as fare on09-11 vide reciept no.03-280957. The booking clerk did not mentioned the SEAT NUMBER on ticket due to his negligence. On reaching CHANDIGARH the conductor again charged me Rs 40-00 vide Reciept No. Sl. No.03-774575 for giving SEAT NO. Total I had been Charged Rs ONE HUNDRED against Rs. SIXTY (ACTUAL FARE). You reqested to refund the amount exceesed charged due fault of Booking clerck & Disciplary action be taken against him so that the other passangers are not harrased due to his NEGLIGENCE in future
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