&-- Original Message &--
From: Soumya Kirti
To: [email protected]
Sent: Monday, May 23 10:16 AM
Subject: Fw: North West Single Phase Motor Starter Rating discrepancy
REMINDER
I have not received any reply against my mail sent on May 20. Please respond asap.
Soumya Kirti
9433054370 (M)
&-- Original Message &--
From: Soumya Kirti
To: [email protected]
Sent: Friday, May 20 9:35 PM
Subject: North West Single Phase Motor Starter Rating discrepancy
Wipro Consumer Care
Bangalore-560 035
Re: Wrong markings on the photograph shown on the box label for Single Phase Motor Starter
Dear Sir,
The other day I bought a North West Single Phase Motor Starter Cat No. C12M01-H from a small shop in Kolkata. On the box label a photograph of the starter is displayed showing the rating as 230 V AC, 16-25A where as on opening the box at home I find that 11 to 18A 240V 50 HZ is mention on the label fixed on the starter. The ratings mentioned should have been the same. Label on the box is suppose to be more authentic based on which one buy's a starter. Since I already opened the box I could not return the starter.
Why this discrepancy on current rating? It is also misleading, having two different printed ratings at two places on the same product. This is certainly not expected out of a reputed organisation like WIPRO. Please look into this and let me know why this discrepancy should exist and rectify immediately, if you are a professionally managed company. I am in serious doubt what is the real rating and whether the product is genuine?
Thanking you.
SOUMYA KIRTI
Sadhana third floor
18A Anil Roy Road
Kolkata-700029
9433054370 (M)
[email protected]
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