Respected Sir/Madam,
My self Chirangini Desai my Brother is having an NRI account in your bank in Nadiad Branch. He is basically from Kenya so in his absence I am handeling his account. He gave two cheques for fix deposit on 22.02.2006.One FD is been made and another is Been credited in other customers account. That we came to know in 21 Dec. And we had a long discussion with the manager we took in written that one FD which is not been made will be credited in your account on 24.12.2007 and we got the credit. Now on 22.02.2008 I gave another application to the Operation Manager Mr. Willson to credit the second matured Fixdeposit amount in my account then he said that we will not give u credit till you dont give that origional letter, and the Branch Manager Mr. Sandeep also said the same thing. And we gave an application for address change on 22.12.2007 but till today the address is not been changed we have given the NRI Account Statment Of AXIS Bank, PIO Card copy, Passport Copy but still the address is not been changed copies given to Mr. Willson and Mr. Sandeep
So, this kind of haressment is been done with us please take a legal action on this both person. Manager is not having that much sence that how to talk with customer and how to behave with customer. I want feedback of this complain against Mr. Sandeep and Mr. Willson.
Regards,
Chirangini Desai
09898766153
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