Dear sir,
My self Gurpreet singh I have booked one parcel of rakhi and gold ear rings and silver breclet and other ladies material on dated 30.07.2009 vide AWB No. 259871530 from Pathankot-145001 (PUNJAB) to Australia. And i don, t know that gold jewellery has not delivered any where. Till now my parcel has not delivered to the destination.
On 17.08.2009 i had gone to the ondot office for the enquiry of my parcel. The person who is holding your company office in pathankot named Suraj saini said to me that your parcel has been caught on air port and fined Rs.15000 and they said give us 15000 and take your parcel back. and mobile no. of suraj saini is 98150-04511, 98552-19543. I am a service man i had gone outside the city. After that i have gone to their office on 11.09.2009. I demanded the receipt of fine and they refused and misbehave with us and one of his lady employee has talked very very rude. And I demanded the phone no. of customer care and their officials. They gave us the no.99710-95305 and 99710-95324 and i called on these numbers and the person who is on the other side said we had not booked any parcel on this AWB No. 529871530 . Then i again go to the pathankot office and suraj saini gave me the no. of your (RM) SANJAY SAINI whose no. is 0921570. And then i made another call to sanjay saini regarding my parcel and he also refused to say anything about parcel. He said that he has not any parcel from pathankot and talk to pathankot office.
They have not gave any assistance to me that where is my parcel. Kindly take some strict action against your employees. And give my parcel back. These all things gave me so much harassment.
Regards
Gurpreet singh
9417133351
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