This is David from chennai. we purchased a Onida television with a 5 year guarantee, but we see that often the TV gets repaired. When we call the onida customer care, there is no response, if there is a response too the time taken to rectify the issue is around 10 days. This is really bad considering the reputation the company has. I have decided not to purchase any onida items hereafter. The customer care is zero and even negative. If there is no response from a customer care company then that is not a customer care anymore. I request the concerned to take a strong action in this regard. The customer feels cheated with these kind of a response.
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