Dear Sir,
Reference: Invoice no. 2403 Date of Purchase 11.12.2005
Onida 29” KY Oxygen
I am very sorry to declare that renowned Company like ONIDA manufacturing defective TV pieces and also very poor services and responses.
Hereunder is the list of complains which I have in my record and against that I have taken every time pain to restart my faulty TV.
SR. NO. COMPLAIN NUMBERS COMPLAIN DATE
1 3E101 2006
2 2/1890 2006
3 5/2561 2006
4 5/382561 16.05.07
5 6/380296 04.06.07
6 9/11 01.11.07
7 11/0774 06.11.07
8 3/978 04.03.08
9 4/118 05.04.08
10 4/3183 20.04.09
11 6/3883 22.06.09
Considering above complains I would have paid half time of TV cost for the repairing only.
In past I have corresponded to your representative Ms. Mona (Mumbai Office) to replace this defective TV with new one but any action was not taken from your Mumabi office. Your ONIDA Vadodara service representatives are also fed-up & they have informed that this is being faulty piece and their Quality control department has deviated their norms... While the visit they have inform that there might be spark problem in the Picture tube / Yoke problem / Once after so many visit we have requested to resolve the problem and they have change the circuit board.
During the breakdown visit ONIDA representative have broken the slot for the Bass woofer that also needs to be highlighted, But still the Breakdown story goes on... Still Live
This time I am very fedup demanded for the replacement of ONIDA make faulty piece.
Regards,
JIGNESH DALWADI
9879119331
Residence Add. :
20, Hastinapur Society,
B/h. Aryakany Vidhyalay,
Karelibaug,
Vadodara – 390018.
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