Hi,
I am Vivek from Chennai. I am working with a IT firm here in Chennai. I Purchased a ONIDA 29 oxygen Color TV (Model # : 10290XFS, SL.No # : 4029486) some 3 yrs back. Its been under AMC (Annual maintenance scheme) for last 2 yrs. For a last one year, I am having frequent troubles with my TV. Recently my TV went completely dead, I Lodged a complaint (complaint # 10091165380058) on September 15 at Adonis Electronics PVT LTD, a authorized onida service center. After 2 weeks of my complaint, a service person (Vishnu Vardhan) from adonis electronics came to our home and inspected the TV. He said that there is a problem with the TV s Main board and took away the board for repairing it. Now its been almost a month and half, I have nt heard back from the service center. I have called up the service center s customer care and have told them about this. They are saying your request is in progress and will be completed as soon as possible but for almost 3 weeks i getting this answer from them. I purchased onida TV because of its reliability. But if the service is too poor like this and i am having frequent troubles with Onida, How would i likely to be purchasing a Onida appliance in future. I request the service center to Fix my TV as earlier as possible. Its almost going to be 2 month, I am sitting at home with out my TV.
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