I called your service centre - ADONIS ELECTRONICS PVT. LIMITED, Visakhapatnam to attend to our Microwave oven Model:25GTTR on 17/08. On 18/08 one Mr. A.L.Ramakrishna, your personnel has come and checked the oven and said that the indicator board is not working and has to be replaced. He told me that the cost of the board is Rs.900. He charged me Rs.320 for the visit and I duly paid it vide receipt no:2052 d/18/08. He said he will place an order to the board and let me know. I have made number of attempts to call your personnel, went to the office several time to check whether the board has arrived or not. The reply is still waiting. Today I called the office and asked them, what exactly is the problem, they say the item has not been despatched from the company. I asked them did they put up a notice to this regard and the reply is "yes" and told me the Job No: 08080756380783 d/19/08.
I have to submit that the service rendered at the office is not upto the mark. I feel that purchasing a Onida product is a mistake.
To make me think otherwise, please see that my work is attended at the earliest.
0 comments