Onida window a/c
A/c is not switching on for the past one week

I have purchased the A/c trough soundarya shoppee at Visakhapatanm on 22 Apr 08. it is not starting. I realy dont' understant why a brand new a/c is defective so early. Thios is poor show by a big company of onida.

I have lodged a complain on 26 Sep 08 and 29 Sep 08. However, the service centre has promised to attend the defects on 29 Sep 1730 hrs but no body came to attend it. it is very poor response from the service centre.