Dear Sir,
My name is Swarup Bag. I live at 3/3444, Regharpura, Karol Bagh, New Delhi - 110005. I placed an order to Indiatimes shopping (through Times Of India Reader's Offer). They picked up the cheque (cheque No. 142988) amount of Rs.19, 149 (inclusive courier charges). My product name is "Esys Trend Desktop Free Webcam Entertainment CD pack worth Rs. 3800" and product order no. is 111416384. I got the product only "Esys Trend Desktop" bill amount of Rs.17, 368 on 19th December, but I did not receive other products (webcam entertainment CD pack) till now. After that I talked with their customer care executives several times and every time they told I would receive the product within 6 working days or 3 working days but I did not receive those products till now. When their field boy came to me for collecting check before sending me the products, then he provided me a recipt mentioning all products details with other details. Whenever I paid them Rs19, 149 (including Rs.350 of delivery charges) so I want other products as soon as possible mentioned by them.
Therefore, I am seeking your kind help and appropiate action against them to get the product at the earliest.
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