On my flight to delhi to Sharjah my luggage was opened, lock broken and goods stolen, including a handycam. It is a matter of great concern disappointment towards the level of service provided by Air Arabia. It shakes the confidance from the passenged to trust our luggage to the airline. I have tried to speak to a representative from the airline and lodge an official complaint, but failed as i was informed there was no such service which runs round the clock. I will be speaking to Mr Mohammad Abdil Aleem, as I have been informed by the customer care representative. I expect to get a quick and fruitful reply and resolution from the airline to restore the faith and association with the Airline.
This is not an isolated case and niether fight for one object it shakes the entire trust which consumers shows in airlines by handing over their luggage to them.
Please let me know the steps that can be followed to brin them to justice.
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