Aircel
Not responding to complaints given

I have been under severe strees due to interruption in service to other network users. during evening the service is totally neglected to AIRTEL customers. it was prolonged for a period of 20 days .if we complain the customer care, they are registering it, but no action was taken yet.the complaint number was given by them as follows,

complaint no: T-000473968

T-000457376

the first complaint was given before 10 days. No rectification process have been done by the company.we are awaiting a positive reply to be taken to this letter. please do the needful as early as possible.

sender: [email protected]