My name is shine babu thomas.9809075194 My handset model Nokia E63 Software Upgraded latest version
(18-06)
I am from cochin.kerala.i tooked the sim after 2 days after the launch in cochin..and Aircel had tie up in Idea towers... Here 2 towers are working between my home.(Thevara and Thevara ferry)..PROBLEM... I am not getting incoming calls properly. because of range fluctuation... it shows full range here... But... when others are calling.. I am in out of coverge area...
i have lodged first Complaint in FEBRUARY.
Customer care executives have tooken the complaint... But they told me that they transfered the complaint to technical team but technical team will took their time... To solve... the complaint..THEY are not ready to increase BANDWIDTH..
I request my BROTHERS to be careful of this worst network... aircel...
And I REQUEST ALL CUSTOMERS TO MAKE A REQUEST request TRAI AUTHORITY to ensure the quality of A SERVICE PROVIDER... I have found out following... issues regarding aircel...
1.low bandwidth (WEAK RANGE)
2.voice break
3.low speed gprs... 2.75 to 3 at most towers in a district... recharged for 3 months..over 10 compaints lodged latest Complaint number... 101217069431..
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