Dear Sir,
I booked a toyota fortuner from Om Toyota and paid Rs. 1 lac. as booking amount and at the time of booking i was given a priority no. 6. After launching of the fortuner i went to your showroom to confirm the delivery date of vehicle and met with your sales officer Mr. Prashant. I was surprised and shocked when he told me that toyota has no such policy to disclosure / confirm the tentative date of delivery. I was misbehaved and harassed by your sales officer. He told me to cancel the booking and take your booking amount.
It is true that launch of Toyota fortuner is very successful and everyone from Toyota is enjoying but it is also true that customer made this dream true. Now, in this position I am not willing to buy any Toyota vehicle in future so I request you to cancel my booking and deliver the vehicle to a person who can afford to pay extra money (called black) to OM Toyota.
Regards,
For Perfect Industries,
(An ISO 9001 Aluminium Extrusion Company)
Rajesh Kumar Golyan
(Managing Partner)
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