Dear Sir,
Goodmorning!
The grieveince is regarding settlement of my ICICI credit card number 4477469931991007. Sir, I rahul Jhaveri residence of Ahmedabad need to address my complain as under
1. I was Holder of Above mentioned credit card and due to some financial constrainsts I was not able to pay in Big amount. I use to pay in small amounts. Than It was decided (mutually agreed) between mysefl and ICICI customer care - Ahmeabad office for the settlement of the same. The amount agreed was INR 38000 / - in 2 instalmentsas under
Immediate cheque of INR 4000/- &
1st cheque: INR 15000/-
2nd Cheque: INR 19000/-
The cheque of INR 4000/- got cleared as per the schedule, but they also debited extra 10240/- from my account without any intimation. Than after when I contacted them they regreted the same and then told me replace one of the cheques. even after such mistake from their side I agreed to do so. But due to reason known best to them they never turned up to get the cheques replaced. even after lot of follow up from my side they did not turn up. One fine day when they found time, MR. Nishants from Ahmedbad office cals me that he is depositibg the cheque of INR 15000/- as it was due, I rather tols him to deposit INR 19000/- and told / reminded him to get the other cheque of INR 15000/- replaced with cheque of INR 4760/- which I was liable to pay. The cheque of INR 19000/- too got cleared. Than fater I caled up Ahmedabad Represenatives many times but they never turned up get the cheque replaced.
Than all of a sudden my account is debited with INR 11000/- instead of INR 4760 for no reason.
Now in this whole case where is my fault???
I have sent them mails for the same and can be sant to you if needed.
I have requested them to credit my acocunt back for the excess amount they have debited, that too without any intimation. All thier repsentative had been contacted by me.
1. Mr. Ashish Park
2. Mr. Nishant &
3. Mr. Amit - (whi has now left ICICI)
Can you please help in getting my money back?? Also please advice where can i send all the communications done till date with ICICI??
Looking forward towards your help!
Thanls & regards
Rahul Jhaveri
09898088869
0 comments