Personal Credit Card
Penalty charges

I am having card 5264 6853 2477 5038

the statement for the month of November whose amount was Rs 1452 and due date was 13/12 for which I made the payment vide cheque no, 660261on 11/12.

I have again recd the demand letter mentioning the same amount alongwith penalty, why should I be asked to pay the penalty amount when I submitted the payment well in time. The descrepancy lagging on your side should not be passed on to customers.

hemendra kuma