Inconsumercomplaints.com » Miscellaneous » Review / complaint: Aircel - Sim | News #48667

Aircel
Sim

Had a new aircel connection by num 8892375677.paid Rs 25 and TT 25 val 1yr. After 15 days connection failed to registration.went to nearest Aircel office in Hubli. Asked to wait for 2 hrs, as documents were not supporting. Balance 7 Rs. Aircel person looked for teh balance, then again recharged for the Full TT 111.bal Rs118.After 2 hours, no network at all.again went for the rectification. Irresponsible aircel person had deleted all the details of the sim. Then asked to come next day as will be rectified. Again for the mistake gave new number 882495288 to support his mistake as could not get corrected, waited for 2-3 hours in the outlet.after 15 days Aircel person called up and asked to collect the new sim as was rectified. When I went to collect the Aircel person (girl) asked to give Rs.120 for the rectification. But I told I had no intentions of buying an new sim as due to error from their end, has to take new sim. Then I said I can only pay for new sim Rs 25.But she complained that new sim cost is 49 rs and TT 25 Rs 1 ye validity. I got very irritated for the inconvienvce made by these people. It was a sort of demand rather than request for the payment of Rs 120.I had to go to their outlet for 5 times, on top I have to pay Rs 50!!!... finishing the issue I came out, ...a lady with a baby came to me and asked for the alms, begging as her baby was hungry. It flashed to me I could have given Rs 50 to her, which could have let her to some kind of making a livelihood, and feed her hungry baby... SUCH IS THE SERVICE OF AIRCEL THAT NOT ONLY IRRITATES THE CUSTOMER BUT IS GRREDY OF MONEY.I kown that the sim costs Rs 25.Rset 25 went to their pocked, not even to the companys account... DISGUSTING!!!...


Company: Aircel

Country: India   State: Karnataka   City: Dharwad

Category: Miscellaneous

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