Personal loan
Mentally Harassment by recovery Agent

Some Narender,shushil vats, Pooja has called me from this no +91 9582308872 and ask for payment due on ICICI bank credit card which i haven't received. He also made caste specific derogatory words against me."Saale khatik suaar kate ho". I'm taking it to the SC/ST forum and ask to intervene and get me written apology letter from him and his team and compensation of 4 Lacs INR.

If not done in 15 days, I’ll file litigation against recovery agency for misconduct done and making caste based remarks under Scheduled Castes and Tribes (Prevention of Atrocities) Act, 1989 sections 3(1)(X) SC/ST(POA) Act.

Rest is with ICICI bank recovery agency. Any ICICI bank person want to talk with me, can email to me. My volunteers will connect to him and make him understand the legal and personal consequence of these acts.

RBI has issued clear instructions that agents cannot call a person multiple numbers of times in a day, cannot be rude, coercive, threatening. Your agent had called 15 times a day. Incoming call details will be submitted on request.

ICICI bank professional read very carefully.

In his notification issued by RBI on Nov 21 2005 signed by Mr P Vijay Bhaskar, Chief General Manager RBI, it is clearly mentioned the third party agencies should have to observe strict customer confidentiality, but you people have contacted many of my friends and told me about pending amount. Some friends they called are senior politician and civil servants.

RBI also stated that, Banks / NBFCs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.

Agency is not ready to provide the details asked by me on my email and insisting on coming to their branch. If ICICI bank agency thinks they will get money by arm twisting. I'm sorry brother you people will be in trouble.

Spying by non govt body is not allowed in India and you people have spied me and acquired all details. Case of privacy Infringement can also be launched against agency and agency has to disclose the source of information to court.


If any company (mobile company, bank other than ICICI bank ) found guilty in providing the confidential data, the action will be taken under appropriate laws.


Atul Dutt Sonker ( [email protected] )
Chief Mentor and Social Activist
www.khatiksamaj.in
Member, All India SC/ST Federation
UP State spokesperson, All India Khatik Samaj