Personal loan
Regarding rejection of my approved loan

Dear sir

PL Ref No.-60354395.

I have taken auto loan from your bank in June on the basis of my good track record, I was offered personal loan of Rs.56, 100, & a call for this was received from Mr. Dharmesh of Chennai head office to which we agreed to avail PL. Thereafter a tele-conference with Ms. Shobha of Safdarjung branch, regarding collection of my documents which were submitted & Agreement was signed with 5 cheques given. Then again original Telephone bill & photocopy of DL was demanded & complied immediately.

The day after I got a final approval call from Mr. Narendra of Jhandawalan office & was told that the DD of the PL amount will be sent to me within a day or two.

I waited for couple of days & enquired from Ms. Shobha of Safdarjung office for my PL., but to my dismay I was told that my PL has been Cancelled without any reason I was shocked to hear this with no fault of mine & Iam being put to monetary losses due to wrong & misguided behaviour of your staff & bank. I called customercare & got no answer & no help.

Ifeel betrayed &cheated & I have sustained monetary losses with mental tension.

This behaviour of ICICI bank with 15MONTHS OLD CUSTOMER & good pay master is regrreted.

Kindly respond to me at Ph.9868945132 immediately.

Thanking you

Yours faithfully

ANUJ JINDAL