My Audio System model is FWV-355 which i bought it 4 yrs back... I had the problem of just CD closing and Opening and also change of the disc... I have given my system in Mahalaxmi Electronics Hyderabad, on 31 August. They have checked my system and told me that the CD lens (Set) shud be replaced and it costs Rs.1800/- and need to be changed... i asked them the CD Reading is very good but the main problem is of open/close and change of the disc. They told me that this is due to the problem of the lens... Then i said OK and plz replace the part and then they have charged me totally 2200 including the service charge... The spare parts are tooo costly as when compared to the system.
On 2 sept i bring back my system & checked it but still facing the same problem... My system is very gud before the service itself... but they spoiled it and even my casetter player is not working properly they wont listen to our words or else our problems which we are facing... they simply say that the problem will be rectified once the whole service is done.
But Nillll...
Plz i m requesting u that dont take ur product to the service center... better the technician comes to ur home and do the repair... the problem will not be solved in the service center why bcz they will write something in the complaint and do the repair for another one.
The Service is very very very poooooor...
I was totally disappointed by their service.
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