About 6 weeks back, my very expensive 50-inch Philips plasma TV developed a minor problem. It took 2 weeks for the Philips service center to pick it up for repairs.
Now after 4 weeks have elapsed, I am still waiting to get my TV back. Every time I call them to inquire, they have a standard answer -- "we are still waiting for the parts from Pune." Now they have even stopped answering my phone calls.
This should serve as a warning to all consumers. If you are thinking of buying any Philips TV -- CRT, LCD or plasma -- better think again. If it ever needs any servicing, you might as well forget about it.
Learn from my experience. Stay away from Philips and warn all your friends as well.
Caveat Emptor -- Buyer Beware.
- M.Saxena
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