Airtel is going berserk by the day.
In the month of March/April I never got my bill in spite of informing Airtel over the phone. Nothing happened. They disconnected my line, levied a fine. Realizing their mistake they refunded the fine.
Now a new story.
For the past 6 months my bills have been settled vide a Citibank cheque which was accepted by Airtel, deposited and cleared.
Suddenly out of the blue (this is where they go berserk or bonkers) this month they refused the cheque (same Citibank / Same Cheque Book) stating it was an outstation cheque.
When queried about this (i have the names of atleast 5 Airtel personel i spoke to) they had no clue why. To me the seemed as lost as headless chickens.
And, still the issue remains a mystry... to me and ofcourse (and naturally) AIRTEL... forever!
All the best to the million of suffers.
Rgds
Wivine
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