Date 20.07.2009
To,
Customer Care
Indian Oil Corporation
Pune
Subject:- Complaint about the less volume received by diesel tanker.
Dear Sir,
We are purchasing the diesel from your Loni Kalbhor terminal for our Gen set use purpose. We observed that the actual diesel received is 700 Liter less in 12000 liters purchased by your tanker. Refer Invoice No. 63379952, dated 16/07.
We measured the quantity in three ways, by every method we found less quantity than actual to be i.e 12000 liters.
Method –
1) We provided diesel flow meter on line & measured the quantity while delivering from the tank. Observed 760 liters short in 12000 liters quantity
2) We have diesel storage tank of capacity 16000 liters capacity. With calibrated dip measurement system. In this case we observed 600 liters short in 12000 liters quantity.
3) Third method – We received density of diesel on challan from Indian Oil Corporation is 832.7 gms / cc.By using formula received from internet for diesel measurement – Weight = Volume X Density.
Measured weight of empty tanker is – 6870 Kgs. & Weight of Full tanker was – 16280 Kgs.
By using formula weight expected of diesel is 9992 kgs.
But actual weight observed is – 9410 kgs.
Hence less weight observed is – 582 kgs.
Hence volume less received is 698 liters
We observed same quantity problem in last time also. (Your Inovice No. 632408566, dated 27.05.2009.)
This is very serious issue. Please look in to matter..
For ref. we are attaching the weighing scale results with scan copies.
Waiting for your prompt reply on this issue
Thanking you with warm regards.
R.A. Vyavahare
Sr. Manager Maintenance
Cell:- 098508 14780
For Poona Shims Private Limited
73 / 10 11, Mumbai Pune Road
Vadgaon Maval, Pune – 412 106
Email :- [email protected]
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