Sub: Delay in processing of Closure request of “MIS & RD A/C’s at Autonagar Sub-Post Office for A/C: 3055199, 3055200, 3055201, 3055202, 3055203 & RD: 610638
Sir,
I am M.Narasimha Murthy working as Chief Manager for a reputed bank in Rajahmundry. In September we have deposited amounts in MIS scheme in Autonagar Post office to a tune of Rs.2, 50, 000/- under the Joint names of My self and my Wife Mrs. M.Praveena (Joint B option), the account numbers are as mentioned above.
We have updated the account books of SB and RD till March, subsequently I got transferred and moved away from Visakhapatnam. The deposits got matured in Sep and I visited Auto Nagar Post Office in the month of October and handed over the passbooks to the Post Master Mr. Appa Rao for closure, he has asked me to contact him after a weeks time for closure as he has to update the Accounts and calculate the maturity amount, unfortunately the task is pending till date, however he has not taken any request letter / withdrawal forms though I tried to give him twice in between.
I have been contacting him very often in the last three months for closure, he always insisted me to come to Vizag without assuring date of completion of the task. I really don’t understand, how many times that one need to visit the post office for closure of deposit. It is very difficult for me to visit Vizag from Rajahmundry, during the working days due to my busy work schedule.
On 03-02-09 I have contacted him asking for the Closure of my deposits, since I have a house registration on 11-02. He replied that he is attending Training Programme and cannot take up the task till 7-02, and advised me to look for an alternative for funds, or postpone my commitments, he is being very very negligent to our request. I happened to plead him several times to help me out to meet my commitments, he has never been empathetic and started shouting at that I am disturbing his valuable time.
At this juncture I have the following question to get clarified.
When I have requested for closure of my FD’s in prior, one week well in advance to my commitment date, Why should I look for an alternative when I have got my own money???
Does it take such a long time (7th October till date) for updating the accounts / books for calculation of maturity value.???
If the concerned officer is attending a training programme, is there no one to complete the task???
How many times does a depositor need to visit the post office for clearance / taking the maturity proceeds???
Do the depositors deserve an abusive behavior from the post master???
We have our other family member’s deposits to a tune of Rs.18 Lakhs in other post office, with this incident how can I be comfortable to continue our deposits with Post Office???
I request you to intervene at this juncture and instruct Mr. Appa Rao, The Post Master of Auto Nagar, Visakhapatnam, to give us the Cheque latest by 10-02, to meet my commitments, failing which I may have to escalate the matter to the higher authorities. Thanking you,
Yours truly,
M.Narasimha Murthy
Flat No: 402, Koduri Plaza
Challapalli Vari Street
T.Nagar, Rajahmundry
Ph: 9908131907.
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