Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - SMS | News #53419

Airtel
SMS

Respected Sir/ MAdam

I, Abhishek who owns an airtel sim card bearing number 9535352662 from past 4 years would like to have a clarification.

This is with reference to the new TRAI regulations.

When it is clearly mentioned that in the rules of TRAI that The penalty will only for commercial messages, not for personal messages., why are you still not allowing free sms after 100 even though for personal use and also in the 8th Kb clause of the policy which states

kb) the Authority may by direction, from time to time, specify

the category of SMS which shall be excluded from the limit of one

hundred SMS per day per SIM:

Provided that before permitting a customer to send specified

category of SMS beyond the limit of one hundred SMS per day

per SIM, the Access Provider shall obtain an undertaking from

such customer that he shall not use such telephone number for

sending any commercial communications:

Provided further that the Access Provider shall enter, in the list

maintained in the National Telemarketer Register, the telephone

number, name and address of the customer, category of exempted

SMS and date of permitting sending of SMS beyond limit of one

hundred SMS per day per SIM and the said list shall be updated

every Monday.”

What you have to say regarding this?

then register my profile in this & allow me to send more than 100 sms for personal use


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Miscellaneous

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