Dear Sir
sir me pichhle 3 saal se Airtel Post Paid Connection ko used kar rha hoon har baar bill Rs.2500 se Rs. 3500 ke bich me aata hai par last 2 months se mujhe mere bill me problam dikhai di mene airtel customer care pe call karke STD rate ke bare me puchha aur apni ueses batai inhone mujhe STD North Pack ke bare me bataya jo Rs.100 ka tha jisme North STD .50 Paise ki ho jati hai par jab bill aaya to call charge Rs.1.50 ke hisab se kate or bill me Rs.100 ka STD North Pack show bhi kar raha hai, is ke bare me Customer care pe baat kari to wo bolte hai aisa koi pack nahi hai or aapko bill pay karna padega warna no. kaat denge. Aur Customer Care par jo excutive bathe hote hai wo bohut batmizi se baat karte hai, mene apni Mangetar ko call kari par call kahi dusri jagah mil gaya fir mene dubara call kari wo U.P. me mili jab mene iske baare me customer care me baat kari to unhone mujhe ye bola sir apni mangetar ko chek karlo ki wo ghar par hai ya nahi is se pahle mene apni mangetar se baat karke puchh liya tha kyoki mene socha kahi phone chori to nahi hua par wo ghar par thi is baare me mene Customer care ke sinior Department me compaint ki par mujhe is baare me koi achha jawab nahi mila or jo U.P. me Call lagi thi uska jawab bhi nhi diya,
sir mene apne bill kabhi chek nahi hiye the par jab chek kiya to ye galtiya nikli or airtel apne aap har koi service activate karke uske charge kaat rha tha jiski humko information nahi hoti thi. jab chek kara to galtiya nikli or baat karne par batate hai system se activate ho gayi hongi. sir me apna is month ka bill bhi aapko bhej sakta hoon jisme aap dekh sakte ho jo Rs. 100 ka STD North Pack activate hai par call charge Rs1.50 ke hisab se kaat rakhi hai
sir me vishwas karta hoon ki aap mujhe achhi salah denge or inki manmaani ko rokne me meri help karenge
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