Inconsumercomplaints.com » Miscellaneous » Review / complaint: Extreme Fax - CANNOT RENEW ACCOUNT | News #5512

Extreme Fax
CANNOT RENEW ACCOUNT

Dear Mr Daniel

We are at a difference time zone we are ahead for about 12 hrs New York time

so when its day here it night in US and vice versa so we could not answer

your call.

We tried calling the number given by you told person about the ticket

number. We put on hold for about 15 minutes but nobody answered.

Our main concern is that we are using your your Extreme Fax service for past

several years and our number is distributed as a permenant number. We want

to renew our account but when we login to our account we are asked for our

password which we do not remember. Our Credit Card number as given to you is

still active but to prevent online fraud & other malpractice an OTP number

is generated and has to be filled in for verification and then only the fund

is transacted.

So to renew our account we request you to kindly send a new password so that

we can login and renew our account online by our self OR You can send us by

Email ([email protected] registed with extreme fax) a link by means of

which we can once again punch in a new password and renew our account.

We shall appreciate your immediate cooperation as very soon our deadline

will cross by and we do not want to loose this number 888 827 4027

Regards

Dinesh Kumar

DS International

Email ID registed with you: [email protected]

Kanpur

Old number: 91 512 2330057

New Number: 91 9389256750

&-- Original Message &--

From: "Daniel De Leon"

To:

Sent: Thursday, March 22 7:05 PM

Subject: Disconnected Call [ ref:_00D80aRUX._50080IZbGd: ref ]

> Dear DINESH KUMAR,

>

> We apologize for the inconvenience that the call got disconnected. We

> tried to contact you at 91 5122330057 but unable to reach you. Please

> call us back at (888) 898-4591 and give the ticket number 00716270 for

> further assistance.

>

> Thank you for choosing RingCentral as your communications provider!

>

7


Company: Extreme Fax

Country: India

Category: Miscellaneous

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