Airtel Broadband
Payment done but no connection setup

Sir,

I had applied a airtel broadband connection on 4th june, for which an executive came on 5th june and took Rs 500 from us and gave us the form and receipt for the same. But after 7 days when nobody turned up for the setup of the connection i called the respective executive Mr. Rameshwar who now said that the connection will not be given due to some connection problem in that area. So i asked for the refund for the same, but till date i am just calling them again and again but nobody is helping me out...

plz help me in the context...

thank you

yours truly,

ANSHUL CHAUHAN

9810707521