Dear Sir/Madam,
This is Christopher, Prop for G.L ENTERPRISES (AIRTEL MOBILE PCO DISTRIBUTOR), Tuticorin. Some months before, I needed the broadband connection for my Business development, so i have selected your network instead of bsnl broadband, but now i turned my opinion into bsnl, because of your cheating upon me.
I applied for the Airtel Broadband for PLAN 555 in December and i got your service in no:04614550084 after some days. Then first three months i got the minimum billing of Rs.624/- . Then in the fourth month i have used the net as i used in the previous months, but the amount has been increased to Rs.724/-.But in the next (fifth) month, they billed me Rs.1700/- for the normal usage itself. Really i didnt expect this much amount as the bill. Then i asked the local Franchisee about this improper billing. They didnt respond me well. So i decided to not to pay the fifth month bill. But i got the sixth month bill as Rs.698/-.Then i didnt pay that bill also. Then they frequently called me and asked me to pay the two months bill.
After some days the Airtel Representative came to my office and told me that We will waver (reduce) your bill upto Rs.1700 instead of Rs.2398 (1700 698), We will put you in the PLAN 799 and they told me to pay the bill and We will release the OG within two days. Then i payed the amount Rs.1700 through the AXIS BANK Cheque with no.089801 dated on 15.07.2008.The amount has been credited in your account. But they didnt release the OG as they said, till now. Then I called to your office everyday and asked about the OG release. But they post-ponded the date and insulted me. So i got very angry after these incidents from your service. Then i decided to collapse your network as much i can.
[Note: I have recommended some new lines to your network and i got that commission DD from you for those recommended lines. But I have already converted some lines and now i am converting AIRTEL POST-PAID PCO into AIRTEL MOBILE PCO PRE-PAID.This will be continue till i will get my line back.]
Now I lost my patience with your services. So i want you to take immediate action on this complaint and give my line back as soon as possible. If i didnt get back my line after this complaint, i will take legal action against you.
You are advertising Your network as No.1 Broadband Service, But i experienced that Airtel Service is the Very Worst Service that i have ever seen.
Regards,
G.L.ENTERPRISES,
Mobile: 91-9994367711
E-mail: [email protected]
[email protected]
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