About 3 weeks ago I received a call from a person called Prashant mentioning that my number was selected for the Airtel Bonanza plan which was a 199 rental plan with 30 paise Airtel to Airtel, 50 paise any other mobile or land line, 200 Airtel local calls free and 100 local SMS free.
He sent a person to my Goregaon (East) office and I filled the Airtel form and gave him the necessary documentation (passport xerox, photograph and company ID proof) and Rs. 600 (500 security deposit which I was told will be refunded in 45 days and Rs. 100 as activation charge). The same person called me a week later asking me to send AIRTEL to one toll free number 1515 for activating the new plan.
When the plan was not changed for the next 3 days I called up the person again and no one responded. I kept trying the number (9892910279). I was able to reach the number on Saturday (8th November) and this time the person mentioned his name was Abid and mentioned that he is on the field and would call by by 10 am on Monday morning after talking to his manager as to why my plan was not changed. I called the person on Monday afternoon as I did not receive any call from the person. He mentioned that he was still on field and would give me a call by EOD. I still did not receive any call. I called the person yesterday (11th November, 9:30 am) in the morning and he assured me that I would be getting a call within half and hour. I tried to ask him about his office details but he refused to give out any.
Since yesterday I have attempted calling on the number multiple times but the person does not pick up the call. At times I have been on hold as the number was busy but the person disconnects my call.
Kindly request you to register a complaint for this Airtel numbe
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