Dear sir,
i a.krishna murthy is customer of airtel from past 5 years with my mobile number 9849598489 and i also had the add on connection to my number 9849579992.
as i made an coversation with the 121 customer care regarding the migration of my add on number, customer care people suggest me to visit the nearest airtel showroom at anantapur, i did the same as per the instructions given by your people. but when i visted the show room, the show room people of anantapur are not intrested to give service for migration of my number to prepaid and asking me to vist the show room at 1 week by telling me irresponsible reasons to me.
iam very much dissopinted with the service provided to me by your airtel dealer at anantapur and if i didnt get the proper service regarding this issue, i need to approach the consumer fourm.
i have spent my valuable time to visit the nearest show room and my work is not been done and beyond that i need to pay the montlhy rent for my number ie. 9849579992 for the delay of service days.
hence i request you to kindly look in to the matter to resolve my issue and do the needful.
thanking you,
murthy.
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