Respected sir,
I purchased a mobile & airtel lifetime prepaid card from 'TELEPHONE SHOPPEE' pune
on 07/03 . As i am from nasik i was having only my pan card as an id proof. I was told that if you dont have the relevant documents you can submit your friends valid documents. As per i submitted my friends document on 8/03 took a 100 r.s airtel lifetime card, made a recharge voucher of 60 r.s & paid the activation charge r.s 20.I was told that the card will be activated within 48 hours. I waited for the next five days the card was not activated. So i went to the 'TELEPHONE SHOPPEE' i was told by the incharge over there that yours number has been stuck into the system during activation & will require more 72 hrs to get activated.i waited for more 3 days. Then i again wentr to the 'TELEPHONE SHOPPEE'
met the manager & lodged a complaint. The manager told that it will bw activated within a day. He told
that there was holiday for 2 days so you should wait. I waited for more 2 days. Still the card was not activated .i contacted the manager he told this time that there was problem with documents, the rejected documents need to be checked. I asked him whether i should give another documents, he told no no there was a minor problem in form filling & he will see to that & told that you need to wait for more 3 days. I was told that the document procedure is over you just have to wait. The card will be definitely activated this time around. I waited for more 3 days. But still the card is not activated. Now whenever i contact him i get some excuses that he is not there or kept mobile for charging & went outside.
Despite of providing my contact number during this transit i never received a single call or cooperation from him. I am really frustrated now as my parents are also not able to contact me.
I dont know whats the matter with this manager but i now really feel to be fooled by 'AIRTEL services'.
I kindly request you to look into this matter & assist me in activating my card as soon as possible.
thanking you,
yours customer,
atul m patil
A/C HODER:-NILESH N KARDEL
MOBILE NO :-9822277028
MYSELF:-ATUL MANOHAR PATIL
CONACT NO :-02024211570
CARD NUMBER:-9766068651
SIM:-8991900807292453660
IMSI:-404909029245366
VENDOR:
TELEPHONE SHOPPEE
SHOP NO - 1, 515/516, PURVA PLAZA
SADASHIV PETH, GROUND FLOOR
NEAR DNYAN PRABHODINI, PUNE-411 030.
MANAGER:- MR. ARIF
MOBILE NO :- 9763728445.
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