Airtel
Lost of airtel prepaid card

I have lost my cell phone with airtel prepaid card, which was i using from last 2 and half year.

When i bought that card i submitted my all document to airtel gallery in chembur,

when contact to service center they told me that card was not registred on my name,

now they are refusing to give me the same number. Even they didnt told me the person who have registered on my no. and what they did with my submitted documents.

Please help me, to get back my numbe