I'm airtel prepaid mobile user for past 6 months. But in last 6 months 1-2 times they had charged me without informing about it. This happens like that the airtel customer care agent calling me disturbing me first and directly telling me that we are activating caller tune to your mobile, if you like it pls keep continue as it is but if you don't then pls sms us for deactivating the service. He purposely never informed me about charges of Rs.30 that would going deduct from prepaid amount. After one hour of activating I get sms of charges deduction, when tried to contact they could not clarify the complain. Again Airtel's mobile is not good we have to out of my house and stand on road to get range.
Kaushal
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