I am forced to send this complaint to you as the circumstances are pushing me to do so, to be honest to you i am very upset about a few things which has happened to me recently, in terms of customer service airtel is serving False commitment, unfriendly customer associates, useless service.
This is in regard to the MMS issue i am facing with mobile No 9910945480 i have requested to start MMS Service on my phone on 5th July.09 bt till now the service has not been activated till today i.e 15th July.09
I hv called thousands of time to customer care they kept on giving dates but till now it is not
sorted out my problem is i cannot send mms it says failed / No Account and if someone sends an mms it gives a weblink and says please visit airtel.in / Data Account not exixts / Check settings it says page not found i dont understand what the problem is and how to get it resolved the customer care people will donothing more than taking a complaint & discoonecting the calls.
On 13th July.09 I recieved a call from sr. Customer Care exec. of airtel promising me tht the same servie would start till the evening but all in vain. I dnt thnk that to activate this service this much time is needed.
If the person thinks to call them one could'nt talk with Customer Care ;peole over there r just harrasing the customers bcoz oof which only The Airtel is losing thier customers.
I request you to kindly do the needful.
Waiting for your response your valued customer.
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