Airtel
Music on demand

Hi again,

This is another of my complaint for the same stupid customer service of airtel.

I was facinated by the Music on Demand. So I subscribed it... unfortunately.

I thought, and many people in airtel say, that the 100 bucks was for one month subcription. I listened to the songs for three times in the month. and all the three times, the full subscription amount got deducted. Then I wanted to unsubcribe again.

The same silsila...

Now it is the fourth month... nothing has happened.

I called the cust care. they told to call a number to unsubscribe. Called... they say, that the service is not active on my phone. They were giving me the option only for subcription. Called the cus care again. They say you are subscribed to it and that is why your money is deducted every month.

Exept for the first three times in the first month, I never used this service. In the first month itself, I got a ticket number to unsubcribe the music on demand. They told, (after long long sessions of pleading, firing etc...), that the service will be deactivated in 24 hours.

The same thing goes on and on and now it is the fourth month, every month they are deducting 30 rupees. No one knows why... on what subcription... I have no other choice but to change the number which I hate most. I never change my number. I really don t know what to do...