I gaurav batra am having broad band connection my acound no is 14855777.On 14 aug. The connection has stopped working so i regeseterred my compliant with custmer care no.01144444555.
On 19 aug first refrence number 23305594 has been provided and four hour time has been given to fix the problem.
On 20 aug i have spoken to Mis ritu intraction Id no 93850746 given to me again four hours time
has been given.
On 21 aug again i called at custmer care another intraction Id no 94138296 given to me again four
hours time has been given.
And like this from 19 aug to 26 aug these are the following refrences numbers and intraction Id, s provided to me
REFRENCES NO DATE
2305594 19/AUG
93850746 20/AUG
93772980 21/AUG
94138296...
94250738...
94440281...
23529272...
94558676 25/AUG
On 26 aug around 1:00:pm when i called custmer care the represantatives has dis connected my call several times. In the period of 8 days 8 complaint no has been given so many assurances given to me that the problem will get resolved very soon. When i asked where exactly the
problem is so it has been said to me that service engineer is not visiting my place. And they are making
complaints against him also.
As i am consumer of airtel from last twleve years my airtel num. is 9810058672.I have never been so disappointed as i feel now i feel harssed this time dealing with employes of airtel custmer care no.01144444555 not helping the custmer which is with them for last so many years.
My recommendation to airtel is make some one acountable to such grivences.
From: gaurav batra
Mobile no:9810058672
broad band acount no:14855777
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